Privacy Policy
Your privacy and personal automotive data security are strictly protected under UK Data Protection Act 2018.
1. Information We Collect
At TheCarMat.co.uk, we collect personal information necessary to process your automotive orders, confirm exact vehicle fitments, and provide customer support. This includes your full name, delivery address, phone number, email address, and vehicle registration mark (VRM) where applicable.
2. How We Use Your Information
- To custom manufacture, cut, edge-bind, and ship your tailored vehicle floor mats.
- To perform automated VRM vehicle registration lookups with UKVD to verify your exact car model year and clip layout.
- To send transactional emails, DPD tracking notifications, and order confirmation receipts.
- To manage B2B trade account applications and credit invoicing.
3. Data Protection & Security (UK GDPR)
We strictly comply with the UK Data Protection Act 2018 and UK GDPR. We do not sell, rent, or trade your personal data with third-party advertising networks. Your payment details are processed directly via encrypted PCI-DSS compliant payment gateways (Stripe / PayPal) and are never stored on our servers.
4. Cookies & Tracking Technologies
Our website utilizes essential session cookies for shopping cart functionality and optional analytics pixels to measure conversion performance and improve your browsing experience.
5. Your Legal Rights
You have the right to request access to, correction of, or deletion of your personal data stored in our system. To exercise your rights, please contact our Data Protection Lead at privacy@thecarmat.co.uk.